Jailbreaking your device is a simple and straight forward process, but due to the fact that there are many different devices, iOS versions, and also different settings that each user might have on their computer, every once in a while jail breakers may face issues here an there. In this page we listed all jailbreak most common issues, and we always keep this page updated so that we make sure that you will have a smooth and trouble free jailbreak process.

Jailbreak Tips

Before you start the jailbreak process on your iOS device (iPhone, iPad, or iPod Touch), it is very recommended that you follow the pre jailbreak procedures below:

  1. A Computer (Windows or Mac) is required in most cases to jailbreak your iOS device.
  2. You need a valid internet connection on your computer.
  3. Your device must be connected to the internet (Wifi).
  4. Your device must be fully charged.
  5. Backup your iOS device first, click on the following link to learn how to backup iPhone, iPad or iPod Touch.
  6. You must read the full instructions, before you start the process.

Jailbreak Problems Solutions

Below is a list of fixes for jailbreak most common problems:

If you could not find your issue below, if you have a questions, or if there is something you think it will be good to share with everyone else in this page please contact us and let us know your feedback.

Jailbreak Software Does not Recognize IPSW iOS firmware (ZIP file)

In some when you download the IPSW iOS firmware version for your device, your computer will download it with a ZIP extension instead of .IPSW extension, and this will cause the jailbreak software to not be able to recognize the iOS firmware. This is usually occurs in Windows computers.

The solution for this problem is very simple, please follow the steps below:

  • Download Winrar if you don’t already have it, on your computer.
  • After you download Winrar install it on your computer.
  • Navigate to the iOS firmware with .ZIP extension and right click on it.
  • Click on Open with and then WinRAR archiver.
  • On the top left side you will see an icon with an arrow pointing up, click on that.
  • This will take you to the main iOS firmware with .ZIP extension. Right click on the file.
  • Select Rename, and then change the .ZIP to .IPSW and thats it!

By doing this you will have an iOS firmware file with IPSW extension that your jailbreak software will recognize.

Stuck on Uploading Ramdisk when jailbreaking iPhone, iPad, iPod Touch

When you are using windows 7 or windows vista while jailbreaking your iPhone, iPad, or iPod Touch, the jailbreak software may stuck on Uploading RamDisk, to avoid this problem before it occurs, please follow the steps below:

  • Navigate to your jailbreak .exe file and right click on it and the select Properties.
  • On top Click on Compatibility.
  • Go to Compatibility mode and Check Run this program in compatibility mode for.
  • Select Windows XP (Service Pack 3).
  • Then go down to Privilege Level, and make sure that Run this program as administratoris checked.
  • Click OK.
  • Now Launch your jailbreak software and everything should work just fine.


What to do after downloading jailbreak software compressed (ZIP file)

The jailbreak software comes in a form of a ZIP file (compressed file), before you can use this file you will need to extract the ZIP file. Here is how you do that:

  • On Windows:
    • Download WinRAR if you don’t have it already.
    • After you download Winrar install it on on your computer.
    • Navigate to the jailbreak software you downloaded.
    • Right click on it and then click on Extract here.
    • This will create a new folder that have all the jailbreak files.
    • Inside that folder you will find the jailbreak execution file ending in .exe extension.
    • Right click on that file and click on Run as administrator.
  • On Mac:
    • Navigate to the jailbreak software you downloaded.
    • Double click on it, and that will create a new folder.
    • Inside that folder you will find the jailbreak execution file.
    • Double click on it to start the jailbreak process.

White Cydia or Cydia icon is not responding after jailbreaking iOS

Some iOS devices may encounter an issue with Cydia, where after the jailbreaking process is complete, Cydia icon color is white and also Cydia does not seem to be responding. This problem has to do with something called tethered jailbreak, to learn more about tethered jailbreak please click on the following link, What is Tethered Jailbreak?

To fix White Cydia please follow the instructions below:

  1. Connect your iOS device to your computer through USB cable.
  2. Launch the jailbreak software.
  3. Click on “Extras”.
  4. Then click on “Just boot”.
  5. After the jailbreak software reboots your device, Cydia should be working fine.

Put iPhone in DFU Mode,Works also for iPad & iPod Touch

Part of the jailbreak process will ask you to Put your iOS device in DFU mode, please click on the following link to learn how to Put iPhone in DFU Mode, this method also works for iPad and iPod Touch, and you can enter dfu mode without power button.

Fix “Missing Keys.plist data for this build”

Some users are experiencing the following Rednsow error when doing tethered jailbreak on iOS 6.0.1. The solution to fix this error is simple. All you need to do is to select iOS 6.0 IPSW firmware file instead iOS 6.0.1 during iOS 6.0.1 tethered jailbreak or tethered boot using Redsn0w. Please see below the exact name for the IPSW name you should choose:

  • iPhone 4 (GSM)  (iPhone3,1_6.0_10A403_Restore.ipsw)
  • iPhone 4 (CDMA) (iPhone3,3_6.0_10A403_Restore.ipsw)
  • iPhone 3GS  (iPhone2,1_6.0_10A403_Restore.ipsw)
  • iPod Touch 4G (iPod4,1_6.0_10A403_Restore.ipsw)Missing Keys.plist data for this build

If this solution did not help, then please see our detailed tutorial on how to fix Missing Keys.plist data for this build << click here.